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The effluent quality of the hotel's reclaimed water reuse system is unstable, with occasional odors and yellowing.

Expert Q&ADaniel Wang · Plumbing SpecialistUpdated 2026-05-04
D
Daniel Wang
Plumbing Specialist

The effluent quality of the hotel's reclaimed water reuse system is unstable, with occasional odors and yellowing.

As a hotel MEP expert, in response to your question—"The effluent quality of the hotel's reclaimed water reuse system is unstable, with frequent odors and yellowing"—I will conduct a systematic, point-by-point detailed analysis based on national standards such as GB/T 18920-2020 "Urban Sewage Recycling—Water Quality Standard for Urban Miscellaneous Water Consumption", GB 50015-2019 "Standard for Design of Building Water Supply and Drainage", and GB 50336-2018 "Code for Design of Building Reclaimed Water", combined with years of practical hotel engineering management and operations cases. The complete answer is as follows:

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I. Diagnosis of Core Causes (Based on GB Standards and Engineering Mechanisms)

Odors and yellowing in reclaimed water effluent are typical combined manifestations of imbalance in biochemical treatment and disinfection by-products/secondary pollution in pipelines. According to Article 6.2 of GB 50336-2018 and Table 1 of GB/T 18920-2020, the key indicators of reclaimed water quality include: chromaticity ≤15 degrees, no unpleasant odor, turbidity ≤5 NTU, residual chlorine ≥0.2 mg/L (at the end of the pipe network), pH 6.0–9.0. Abnormalities are usually caused by the following four major categories of causes:

1. Failure of the biochemical treatment system (most common)

2. Loss of control in the disinfection stage
3. Lack of pretreatment and advanced treatment
4. Secondary pollution in the pipe network and storage tanks
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II. Comparative Analysis of an Actual Case (A Real Retrofit of a Five-Star Hotel)

Case Background:


A coastal five-star hotel adopted the process of "screens + equalization tank + contact oxidation + sedimentation + sand filtration + disinfection" for its reclaimed water reuse system, with a design treatment capacity of 150 m³/d, used for landscaping, toilet flushing, and car washing. After one year of operation, the following occurred:

Diagnosis Process (Item-by-Item Investigation per GB Standards):


1. Biochemical stage: Measured DO in the aeration tank was 0.5 mg/L (standard ≥2 mg/L), sludge settling ratio (SV30) reached 60% (normal 20%–30%), and the sludge was severely aged and disintegrated.
2. Disinfection stage: The sodium hypochlorite dosing pump was faulty, the actual dosage was only 20% of the design value, and the contact tank retention time was only 12 min (GB requires ≥30 min).
3. Advanced treatment: The backwash cycle of the sand filter tank was extended from the designed 24 h to 72 h, the filter media was compacted, and the effluent turbidity was 8 NTU (standard ≤5 NTU).
4. Pipe network: Algae grew on the walls of the reclaimed water storage tank, and the biofilm on the inner walls of the pipes reached 2 mm thick.

Retrofit Measures (Implemented Step by Step, with Standard References):


1. Biochemical system restoration: Replace the aerators, raise DO to 2.5–3.0 mg/L; discharge sludge to SV30=25%; add specialized bacterial strains (nitrifying bacteria + denitrifying bacteria) to restore biological activity. According to Article 6.3.5 of GB 50336-2018.
2. Disinfection system upgrade: Replace the metering pump, set the residual chlorine control value at 0.5 mg/L (contact tank outlet), and add an online residual chlorine monitor (linked to dosing). According to Appendix A of GB/T 18920-2020.
3. Addition of advanced treatment: Add a set of activated carbon filters after sand filtration (empty bed contact time ≥15 min) to adsorb chromaticity, organic matter, and chlorination by-products. According to Article 5.3.4 of GB 50336-2018.
4. Pipeline cleaning and storage tank retrofit: Perform air-water pulse + citric acid cleaning on the reclaimed water pipe network of the entire system; add ultraviolet disinfection lamps to the storage tank (automatic operation 2 hours per week), and install an anti-pollution partition valve. According to Article 4.9.10 of GB 50015-2019.

Post-Retrofit Results:


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III. Systematic Solution (Detailed Point by Point, Including Parameters and Cycles)

1. Immediate Investigation and Emergency Handling


2. Process Optimization (Specific Parameter Recommendations)


| Unit | Key Parameter | Standard/Recommended Value | Standard Reference |
|------|----------|-------------|----------|
| Aeration tank | Dissolved oxygen (DO) | 2.0~4.0 mg/L | GB 50336-2018, Clause 6.3.3 |
| Contact oxidation tank | Air-to-water ratio | 15:1~20:1 | Engineering experience + standards |
| Sedimentation tank | Surface loading | ≤1.0 m³/(m²·h) | GB 50336-2018, Clause 6.4.2 |
| Sand filtration | Filtration rate | 8~10 m/h | GB 50336-2018, Clause 6.5.1 |
| Activated carbon filtration | Empty bed contact time | ≥15 min | Recommended value (removal of color and odor) |
| Disinfection contact tank | Contact time | ≥30 min (liquid chlorine) | GB 50336-2018, Clause 6.6.2 |
| Pipe network terminal | Residual chlorine | ≥0.05 mg/L | GB/T 18920-2020, Table 1 |

3. Strengthened O&M Management


4. Preventive Retrofit Recommendations (for Long-term Stability)


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IV. Summary and Key Reminders

1. Root cause: Your system problem is most likely a triple compounding of "oxygen deficiency in the biological system + disinfection failure + insufficient advanced treatment," rather than a single link.
2. Regulatory red line: Reclaimed water effluent must meet all indicators of GB/T 18920-2020; in particular, color ≤15 degrees and no unpleasant odor are basic sensory requirements, otherwise it is judged non-compliant and must not be reused.
3. Actual cost: Solving the odor and yellowing problems usually requires an investment of about RMB 50,000~150,000 (depending on system scale), but can save 30%~50% in water charges annually (based on a hotel monthly water consumption of 5,000 m³), and avoids brand damage and environmental penalties caused by water quality complaints.
4. Immediate action: It is recommended that you commission a qualified third-party testing agency to conduct a full-indicator analysis of influent and effluent (including BOD₅, NH₃-N, total phosphorus, iron and manganese), then implement the above retrofit plan step by step. Do not merely increase disinfectant dosage to mask the problem, otherwise it will accelerate pipe corrosion and produce carcinogenic by-products (such as trihalomethanes).

If you can provide the process flow diagram, design treatment capacity, and actual influent water quality of the current system, I can further provide targeted parameter adjustment recommendations.

Standard reference

GB/T 18920-2020GB 50015-2019GB 50336-2018GB/T 18920-2020.

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