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How are the number and capacity of guest elevators in a five-star hotel determined? Elevator configuration calculation method

Elevator engineeringUpdated 2026-05-13

I am Ethan Liu, an elevator specialist. The question you raised is central to hotel elevator system design and directly affects the hotel's operational efficiency, guest experienc…

How are the number and capacity of guest elevators in a five-star hotel determined? Elevator configuration calculation method

I am Ethan Liu, an elevator specialist. The question you raised is central to hotel elevator system design and directly affects the hotel's operational efficiency, guest experience, and investment cost. Five-star hotels have extremely high requirements for elevator comfort, handling capacity, and response speed; improper configuration can lead to long guest waiting times, low service efficiency, and even affect the hotel's rating. Below I provide a detailed analysis from three levels: standards, calculation methods, and engineering practice.

1. Core Standard References


According to GB/T 7588.1-2020 "Safety Rules for the Construction and Installation of Lifts" and GB/T 10060-2011 "Code for Acceptance of Lift Installation", elevator configuration must meet safety, comfort, and handling capacity requirements. However, there is no absolute formula for the specific number and rated load; these must be determined comprehensively in combination with hotel scale, passenger flow, service standards (e.g., five-star hotels usually require peak-hour waiting time ≤30 seconds), and other factors. Commonly used industry reference standards include:

2. Elevator Configuration Calculation Methods


Five-star hotel passenger elevator configuration must consider two key indicators: 5-minute handling capacity and average waiting time (AWT).

(1) 5-Minute Handling Capacity Calculation


Formula:
\[
\text{5-minute handling capacity} = \frac{\text{Number of elevators} \times \text{Rated load per elevator (kg)} \times \text{Elevator speed (m/s)} \times 300}{\text{Average interval (seconds)}}
\]
However, in practice the passenger flow estimation method is more commonly used:

(2) Average Waiting Time (AWT) Control


Five-star hotels require AWT ≤30 seconds. The calculation formula is:
\[
\text{AWT} = \frac{\text{Elevator round-trip time}}{\text{Number of elevators}}
\]

(3) Rated Load Selection


3. Engineering Experience and Cases


Case 1: A five-star hotel with 300 guest rooms, total height 22 storeys (including 2 basement levels), floor height 3.5 m.
Case 2: A five-star resort hotel with 500 guest rooms and a low-rise building (6 storeys).

4. Concluding Summary


For five-star hotels, it is recommended to provide 1 passenger elevator per 80–120 guest rooms (e.g., 3–5 elevators for 300 rooms), with 1600 kg as the main rated load, and the speed selected according to building height (1.75 m/s for ≤15 storeys, 2.5 m/s for 15–25 storeys, and 3.0 m/s or above for >25 storeys). Zoning, group control, and redundancy design must be combined to ensure AWT ≤30 seconds. Service elevators and fire elevators should be provided separately.

The above are reference opinions. The actual project situation still needs to be further evaluated and implemented in combination with specific operating conditions, site conditions, and other factors.

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